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Frequently Asked Questions

1. What exactly does Corverna do?

We send an independent contractor to document the presence of a person, item, or action—providing timestamped, GPS-tagged photos and notes from a third-party perspective.

2. Is this legally valid?

Corverna doesn't notarize or certify legal truth—but we do provide independently gathered documentation. The legal weight of this documentation varies by jurisdiction and context, and we make no guarantees about its admissibility or evidentiary value.

3. Can this be used in court?

While we don't provide legal services, Corverna documentation may potentially support claims in disputes or negotiations. Admissibility depends entirely on context, jurisdiction, and the discretion of legal authorities. We recommend consulting with a legal professional before relying on our documentation for legal proceedings.

4. What makes Corverna documentation trustworthy?

Our documentation is trustworthy because it comes from neutral third parties with no stake in the outcome. Each piece of documentation includes verifiable metadata (timestamps, GPS coordinates, device information) that can be independently validated. We maintain strict quality control, and our contractors follow detailed protocols to ensure consistent, objective documentation.

5. How do you ensure contractor reliability?

We have a rigorous vetting process for all independent contractors, including background checks, training, and performance reviews. Contractors must maintain high ratings to remain on our platform. We also use technical verification through GPS tracking, timestamped photos, and metadata validation to ensure the accuracy and reliability of all documentation.

6. What do I receive when the job is done?

You'll get timestamped and GPS-tagged photos, brief written notes from the independent contractor, and any custom confirmations requested at the time of booking.

7. What's the cost?

Most local jobs range from $40 to $55. Pricing factors include location, time of day, urgency, and complexity of the documentation needed. You'll always see the exact cost before confirming.

8. How fast can someone be dispatched?

Most orders are completed within a few hours. Priority and rush options are available in high-density areas for an additional fee.

9. Can you legally record?

Yes, but only in public spaces or with consent where required. Corverna complies with all local recording laws. Independent contractors do not secretly film or record audio.

10. Can I use this to document that I moved out on time, or that I didn't cause any damage?

Yes. Our documentation can show the date, time, and visible condition of the property. It's commonly used to support deposit returns or defend against damage claims, though we cannot guarantee how others will interpret the documentation.

11. Can you check if someone is at a property or if a unit is occupied?

We can document signs of occupancy, visible activity, and condition—without entering the property or interacting with anyone inside.

12. Can you enter private property?

Only if we have clear permission from the legal occupant, tenant, or owner. Otherwise, independent contractors remain in public or accessible areas. We do not trespass—ever.

13. Is this like hiring a private investigator?

Not at all. We don't track, follow, or investigate. Our independent contractors observe and document a single moment in time.

14. Why should I trust this over a text or video call?

Because you don't always know who's on the other end. Our role is to provide neutral, third-party documentation—no editing, no bias.

15. How do you protect the privacy of people being documented?

We take privacy seriously. Our contractors are trained to document only what's necessary and visible from public or authorized areas. We never share documentation with unauthorized parties. All personal information is handled according to our Privacy Policy, and we can implement additional privacy measures upon request, such as blurring faces or redacting sensitive information.

16. Can I choose who performs the job?

You can request specific independent contractors or prefer certain contractors, depending on availability and region.

17. What happens if an independent contractor provides inaccurate information?

They're permanently removed from our platform. We rely on protocols, metadata checks, and a review process to maintain quality standards.

18. Do I need to meet anyone in person?

No. Everything can be handled remotely. You'll receive the documentation via secure link.

19. Do you take video as well?

Yes, video is available upon request. All footage is timestamped and GPS-tagged, just like photos. If you need continuous footage or a walk-through, make sure to specify that in your instructions when booking.

20. What if the person being observed doesn't cooperate?

We only record what's visible and accessible. Our independent contractors do not confront, interrogate, or cross boundaries.

21. What happens if there's a dispute about documentation?

If there's a dispute about documentation, we have a formal escalation protocol. First, we review the original documentation and metadata for accuracy. If needed, we can arrange for a second independent contractor to verify the documentation. For unresolved issues, we offer mediation services with our trust and safety team. All disputes are handled with strict confidentiality and impartiality, and we maintain detailed records of the resolution process.

22. What if the photos don't capture everything I need?

You can leave specific instructions during booking. Our independent contractors follow them exactly. If a detail is missed, follow-up documentation may require a new job.

23. What kind of things do people usually document?

Everything from "Was my property cleaned before handoff?" to "Did this item really exist?" to "Did this person show up where they said they did?"

24. What does "presence" really mean?

It means: "someone was there, something existed, or something happened"—at that time, in that place, as observed by our independent contractor.

25. How long do you store the information?

Only long enough to deliver it. We don't keep client files unless required for a specific case or agreement. Our data retention policy is available in our Privacy Policy.

26. Is my data encrypted?

Yes. All transfers are encrypted. We purge data after delivery unless retention is requested in writing.

27. Can this service be abused?

We've built strict boundaries. Corverna never engages in surveillance, harassment, or political action. Our independent contractors only observe and document.

Important Notice: Corverna provides third-party observation services but does not guarantee identity verification, legal admissibility of evidence, or the truthfulness of observed events. Our independent contractors document what they observe without making judgments about the situations they document.